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Rich Nolan
rich@trackdrive.com
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DIRECT POST: TrackDrive to Ringba (IDE)
Published February 8th, 2023 by Rich Nolan
Posting Call Data from TrackDrive to Ringba & (Optional) Postback from Ringba to TrackDrive Posting Call Data from TrackDrive to Ringba Using Inbound Data Enrichment (IDE) Method Custom Fields: NOTE: You can read about the IDE setup on Ringba with their own article here . Data can also be posted to Ringba using the R
Why is My Buyer Telling Me They Didn't Get a Call?
Published August 3rd, 2023 by Rich Nolan
The Issue is NOT a TrackDrive Issue Consider this a Public Announcement As you know, in Call Tracking Platforms, the Buyer (as we call it) and for Ringba, the Target, is called with the CallerID of the Consumer. Of course, no Platform trying to Call the Buyer with the Consumer's Caller ID owns that number. The Stir/Shaken Design was to handle t
POSTBACK: TrackDrive Buyer to Ringba Traffic Source
Published June 19th, 2023 by Rich Nolan
Postback Conversions from TrackDrive to Ringba In Ringba - Create a Global Postback for Any Buyer Ringba has a menu selection at Integrations/Webhooks that will be used to setup a Webhook for the Postback of converted calls. It is easiest to set a Global Postback since the Call UUID is already unique; however, if you want to be
AI VOICE: Integrating AI Voice Bots With TrackDrive
Published May 2nd, 2023 by Rich Nolan
Interfacing TrackDrive with External AI Bot Agent TrackDrive allows calls to be intercepted by External Agents to do a quality check or verify/add information before transferring the call to a closing agent or external buyer. Human external agents can see a script for the active call and adjust values on this script or simply on a list of conta
Parsing Webhook Responses in TrackDrive
Published May 30th, 2023 by Rich Nolan
Parsing a Webhook Response (how to search the response for a field name) When you interface with Buyers, Traffic Sources, other Platforms, etc, this is done with something called a “webhook” . Webhooks and responses to those are how different platforms talk with each other, and for each Webhook REQUEST, there will be a Webhook RESPONSE. This
What IP Addresses Does TrackDrive Need Whitelisted?
Published November 23rd, 2023 by Rich Nolan
TrackDrive IP Address WhiteListing To ensure that your communication infrastructure doesn’t block communication with TrackDrive, we encourage you to whitelist these IP address ranges and ports on your firewall for SIP signaling and RTP media traffic. NOTE: TrackDrive also makes use of Plivo IP Addresses as well, please also whitelist the correspond
Why should all of Pay Per Call be POSTBACK?
Published June 23rd, 2023 by Rich Nolan
Why should all of Pay Per Call be POSTBACK instead of Duration? There has been massive advances in the Pay Per Call space that makes trying to track calls by Duration and match between a Publisher's Platform and the Buyer's Platform nearly impossible. The ONLY time this would work out, is if the Buyer is a direct buyer, and they start counting t
PostBack to TrackDrive using Basic Auth
Published June 21st, 2023 by Rich Nolan
Post Back Call Data to TrackDrive using Basic Header Authorization URL : Below is the URL to use but you MUST replace the TrackDrive Subdomain to the Subdomain of the TrackDrive client: https:// {TRACKDRIVE_SUBDOMAIN_HERE} .trackdrive.com/api/v1/calls/update_call/ {TRACKDRIVE_CALL_UUID} NOTE: The payload below is set HTTP Method : POST H
BASICS: PING/POST to TrackDrive
Published February 4th, 2023 by Rich Nolan
PING/POST to TrackDrive (known as Incoming Webhooks on TrackDrive Platform) TrackDrive has implemented a state-of-the-art Incoming Webhooks technology that allows for your Traffic Sources to check for available TrackDrive Agents OR available Buyers before sending a call. There are two different types of hooks with different respon
PING: TrackDrive to Ringba (aka RTB)
Published June 19th, 2023 by Rich Nolan
PING from TrackDrive to Ringba (also referred to as Real Time Bidding in Ringba) In TrackDrive - Create PING/POST Buyer To do a PING/POST on TrackDrive to a Ringba Buyer, you will make use of a PING type of Conversion Setting on the TrackDrive Buyer that you setup. The easiest way to do this, is to copy the buyer from Templates
SMS Numbers: Configure Twilio Numbers for SMS Use in TrackDrive
Published March 7th, 2023 by Rich Nolan
Configure Twilio Numbers for SMS Use in TrackDrive In Twilio - Locate Your Twilio API Key and Auth Token NOTE: You should not buy the numbers you want to use from Twilio in the Twilio Platform. If you did already, that is ok, TrackDrive can import your Twilio Numbers and the configuration necessary to have inbound calls to those numbers reach
TrackDrive Has Useful Tools - Available to ALL
Published August 6th, 2023 by Rich Nolan
This page is just a placeholder while the tools are worked on, later they will be documented in the Tools Section, please be patient while we work JSON Path Parser Javascript Function Builder - JSON Parsing Javascript Function Builder - XML Parsing Bulk Number Editor TrackDrive Dynamic Number Insertion Script Builder for GTag Manager Wait for 1st P
PING/POST: Ringba to TrackDrive
Published February 4th, 2023 by Rich Nolan
PING/POST from Ringba to TrackDrive (Using a Static Number on TrackDrive) To do a PING/POST on Ringba, you will make use of Ring Tree Targets within a Ring Tree. This document goes over how to set the Ring Tree Target to do the relevant PING followed by a POST. What to ask for from your Targets as far as a number(s) needed: One Nu
Public API Lead Posting Instructions
Published January 28th, 2022 by Rich Nolan
TrackDrive Contact Fields & Enabling Public Posting Instructions The Contact Fields from the Offer Used in the Posting Instructions The posting instructions for Offers and Schedules are generated from the information you setup in the Offer Edit/Contact Fields. The posting instructions are identical for offers and schedules except for the va
What is PING/POST and what do I give to a Traffic Source?
Published February 12th, 2024 by Rich Nolan
What is PING/POST? (known as Incoming Webhooks on TrackDrive Platform) TrackDrive has implemented a state-of-the-art Incoming Webhooks technology that allows for your Traffic Sources to check for available Buyers before sending a call. The type of Incoming Webhook to use and how many Numbers you need to give to a Traffic Source, is a
CHECKLIST: Platform by Platform DIRECT POST and PING/POST
Published June 19th, 2023 by Rich Nolan
In a nutshell, call platforms have to communicate with each for many reasons. It has always been a good practice to send any data you have about a caller to a buyer if you have it and to request it as a buyer if your traffic source has it. With the invention of PING/POST, posting data between systems is now being required by both buyers and traf
PING/POST: TrackDrive to TrackDrive
Published June 19th, 2023 by Rich Nolan
PING/POST from TrackDrive to TrackDrive (Using a Static Number on TrackDrive) In Traffic Source Account - Create PING/POST Buyer To do a PING/POST on TrackDrive to a TrackDrive Buyer, you will make use of a PING type of Conversion Setting on the TrackDrive Buyer that you setup. The easiest way to do this, is to copy the buyer fro
TRACKING PLATFORM: TrackDrive to Everflow - Interface Using Events
Published February 20th, 2022 by Rich Nolan
Interfacing TrackDrive to Everflow using Offers with Events The best way to set up tracking between TrackDrive and Everflow is to setup your Pay Per Call Offers in Everflow with Payout to Affiliates in the Offer and Revenue in Events. You will have one event per Advertiser (aka Buyer in TrackDrive). Configuring your Pay Per Call Offer this way all
DIRECT POST: Ringba to TrackDrive
Published January 31st, 2023 by Rich Nolan
Posting Call Data from Ringba to TrackDrive & (Optional) Postback from TrackDrive to Ringba Posting Call Data from Ringba to TrackDrive In Ringba - Create a Pixel in the Campaign Ringba has a section of the Campaign Setup for Tracking Pixels, you have the option to use existing Pixels or add a new one, for simplicity, we
How Can I Tell If My Traffic Source has Real Leads?
Published November 28th, 2023 by Rich Nolan
TrackDrive has Partnered with PermissionTrust to Check Your Data's Accuracy/Date of Origination for FREE - LIFETIME This means you can check Jornaya LeadID, TrustedFormCertURL, or PermissionTrust Tokens for FREE FOREVER and Know 100%: Where You Get Your Data From You Truly Have TCPA Authorization to Call The FCC has made it clear that it is the resp
BASICS: PostBack to TrackDrive with "auth_token"
Published May 25th, 2023 by Rich Nolan
On Buyer Platform Post Back Call Data to TrackDrive using “auth_token” URL : Below is the URL to use but you MUST replace the TrackDrive Subdomain to the Subdomain of the TrackDrive client. HINT: TrackDrive will send “trackdrive_subdomain” as a field along with “trackdrive_call_uuid" . If you can do Token Replacement in the Subdomain part of
Am I Allowed to Dial Outbound on TrackDrive?
Published February 26th, 2024 by Rich Nolan
TrackDrive has Lead to Call Automation, but Who do we Allow to use our Outbound Technology? Early in 2023, the FCC started being more strict about their "Know Your Customer" Policies (aka KYC). In seeing Trace Back notices referencing companies who couldn't possibly know what a client of a client was doing, we jumped into action and have come up wi
POSTBACK - TrackDrive Buyer to TrackDrive Traffic Source
Published June 19th, 2023 by Rich Nolan
Postback Conversions from TrackDrive Buyer to TrackDrive Traffic Source In TrackDrive Buyer Account - Create a Global TrackDrive Postback Trigger TrackDrive has a menu selection at Company/Webhooks where you can place a global trigger to Postback to any call that is from a TrackDrive Traffic Source and the traffic_source_lead_
Why do my numbers show Spam when calling a lead?
Published June 26th, 2023 by Rich Nolan
Why do my Numbers Show Scam Likely It's a common frustration for dialer platforms and businesses to find their calls labeled as "Spam Likely", especially when they've obtained permission from the recipients. The FCC has mandated major carriers to shield consumers from spam calls. However, this approach has inadvertently tagged genuine businesses a
BASICS: Posting and Postbacks with TrackDrive
Published May 3rd, 2023 by Rich Nolan
In a nutshell, call platforms have to communicate with each for many reasons. It has always been a good practice to send any data you have about a caller to a buyer if you have it and to request it as a buyer if your traffic source has it. With the invention of PING/POST, posting data between systems is now being required by both buyers and traf
DIRECT POST: TrackDrive to TrackDrive
Published February 13th, 2023 by Rich Nolan
Posting Call Data from TrackDrive TS to TrackDrive Buyer & (Optional) Postback from TrackDrive Buyer to TrackDrive TS Posting Call Data from TrackDrive Traffic Source to TrackDrive Buyer In Traffic Source Account - Create a Global Trigger for TD to TD Data Post TrackDrive has a menu selection at Company/Webhooks where you can
POSTBACK: Ringba Buyer to TrackDrive Traffic Source
Published June 19th, 2023 by Rich Nolan
Postback Conversions from Ringba to TrackDrive (Using “auth_token” Authorization) NOTE: Before a buyer can Postback conversion to TrackDrive, in TrackDrive you must add the Buyer to a Team and turn on the API Permission, then on the Calls section, give permission to update the Buyer Converted, Revenue, Traffic Source Converted, P
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