Why do my Numbers Show Scam Likely

It's a common frustration for dialer platforms and businesses to find their calls labeled as "Spam Likely", especially when they've obtained permission from the recipients. The FCC has mandated major carriers to shield consumers from spam calls. However, this approach has inadvertently tagged genuine businesses as potential spam.

Regardless of where you procure your numbers, if you're making calls over VOIP, you've likely grappled with this "Spam" label. While there are sites to register your company and list the DIDs, achieving consistent Spam Tag removal remains a challenge. Over time, the lifespan of a Spam-free tag has dwindled significantly.

At TrackDrive, we're committed to ensuring your numbers remain clear, boosting answer rates for your calls.

Outbound Compliance:

The FCC introduced the Stir/Shaken method to allow VOIP Providers and Wireless Carriers to verify if a number is being used by its rightful owner. On TrackDrive, we ensure that every call we place is properly certified, ensuring it reaches its intended recipient.

Receiving Phone Carriers:

Many wonder how Spam Tagging occurs. Major Wireless Carriers partner with Reputation Companies to monitor phone numbers dialing their users. Here's a breakdown:

The source of your numbers or your dialing platform is less relevant than ensuring you either invest in Spam Tag Mitigation or Call Branding. Both methods can remove the Spam Tag, provided you adhere to good dialing practices.

Reputation and Branding:

Not all of the Branding Companies have the ability to do a Pre-Call Webhook to inform them you want a call Branded; but rather, will Brand and Charge for every single call they see a registered DID places.  TrackDrive recommends that you have two sets of numbers:

• Spam Tag Mitigation Only
• Spam Tag Mitigation + Branding

This will allow you to have a flat fee per number to dial Spam Tag Free, but have the added flexibility to brand certain calls (eg: 1, 2, 3, 10 and 15) by using the other set of numbers only when branding is desired.  

TrackDrive recommends for the Spam Tag Mitigation Only DIDs, that you pay the one time fee to register the CNAM (Caller Name) you want shown if the Caller is paying for the CallerID Service to show the registered Caller Name.

Below is Pricing and what Branding looks like on iOS and Android phones, now and in the future.  Learn more about Reputation and Branding at VerifiedCallerID.com