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POSTBACK - TrackDrive Buyer to TrackDrive Traffic Source

Written by Rich Nolan

Updated at June 22nd, 2023

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Postback Conversions from TrackDrive Buyer 

to TrackDrive Traffic Source

 

In TrackDrive Buyer Account - Create a Global TrackDrive Postback Trigger

 

TrackDrive has a menu selection at Company/Webhooks where you can place a global trigger to Postback to any call that is from a TrackDrive Traffic Source and the traffic_source_lead_id field has a value.  If you have not done so already, copy in the Global Trigger from TrackDrive Templates and then only a few things need to be changed.

 

From Company/Webhooks, click on the blue “New From Template” button to find available webhook templates and search for “TrackDrive”.  You will find a webhook to copy in called “GLOBAL TRIGGER: TRACKDRIVE Post  Back Conversions to TrackDrive Traffic Sources”.   You must edit this global webhook to set the Webhook Param for the “auth_token” value and set it to the main user's login Auth Token that can be found under the profile of the main TrackDrive User.

 

This global Trigger will be Triggered by the DID you give to the publisher having the token named “traffic_source_td_subdomain” set to a value and the traffic source sending in the “traffic_source_lead_id” field set to their call_uuid value.

 

In Number Edit - Triggering the TrackDrive Post Back to a TrackDrive Traffic Source

 

For any Number you assign to a traffic source that they wish to get a Post Back made, simply add the token “traffic_source_td_subdomain” and set it to what your Traffic Source tells you their subdomain is for their account.  If they don't want a postback on all calls, they can have you not set their subdomain on the DID to stop the Post Back from happening.

 


 

Setting Buyer Permissions on a Team

On Traffic Source TrackDrive Platform

Giving the Buyer Permission to Update Calls

 

The postback won't work unless the Buyer has a Team setup in TrackDrive with Permissions to update the call.  The best way to make a buyer team is to edit the buyer record, go down to the Team Access section and add a new team for a buyer by entering the email address.  Once a buyer team is added, you can see the permissions under Company/Teams and edit the team permissions as pictured below:

 

 

 

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