Analytics Overview Dashboard
The Analytics Overview (the "Overview" page under Analytics in the sidebar) is the default landing page after login. It lets users arrange widgets ...
ReportingCalls By Category
Calls By Category breaks down call volume by user-defined categorization rules. Categories are configured per offer and can be based on call attrib...
ReportingClassic Dashboard
The Classic Dashboard displays aggregate metrics for the current date: Call volume: total calls, connected calls, average duration. Conversions: to...
ReportingEntity Overview Dashboards
Entity overviews are operational dashboards that show the current status and recent performance of a collection of records. The primary overview da...
ReportingReporting Overview
TrackDrive provides several reporting surfaces, each designed for different use cases: Analytics Overview (under Analytics in the sidebar) is the d...
ReportingQuestions?
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