Am I Allowed to Dial Outbound on Trackdrive?
TrackDrive supports outbound dialing through the Power Dialer, the schedule system, and direct API-driven calls. Outbound dialing is gated by the s...
FaqsBuyer Does Not Receive the Call
Buyer phone numbers must be E.164 (+15555551234). A buyer record with a domestic-format number will fail to dial and the call router will skip it. ...
FaqsHow Pay-Per-Call Works
Pay-per-call is an advertising model where a business pays for each qualified phone call from an interested customer, instead of paying for each cl...
FaqsParsing Webhook Responses in Trackdrive
Outgoing webhooks, buyer conversions, and shared response parsers all use the same response parsing UI. The form fields you will see in any of thes...
FaqsTrackDrive IP Whitelisting
To ensure that your communication infrastructure doesn’t block communication with TrackDrive, we encourage you to whitelist IP address ranges and p...
FaqsWhat is Ping/Post and What Do I Give to a Traffic Source?
Ping/post is a two-request protocol that lets multiple buyers bid on the same lead before the lead is committed. The traffic source first sends a p...
FaqsWhy Do My Numbers Show Spam When Calling a Lead?
The "Spam Likely", "Scam Likely", or "Telemarketer" label that appears on a recipient's phone is applied by the recipient's carrier, not by TrackDr...
FaqsWhy Pay-Per-Call Should Use Postbacks
A postback is a server-to-server HTTP request that TrackDrive sends to the traffic source after the call event occurs. It does not depend on the co...
Faqs
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