Why Custom Tokens Exist System tokens cover universal call properties but cannot represent business-specific data. If your landing page collects lo...
TokensThe Tokens Help Page TrackDrive provides a master reference of every system token at /tokens/help. The page lists every token name, its type, a sho...
TokensHow System Tokens Are Organized System tokens are organized into categories, each contributing a set of tokens describing one facet of a call or le...
TokensWhat a Token Is A Token is a named placeholder that gets replaced with a concrete value at runtime. Tokens let you write one routing response, one ...
TokensWhat a Routing Response Is A Routing Response is an IVR prompt triggered by a Token's value during call routing. When a call arrives carrying a spe...
TokensToken Values A token defines the name of a field. A token value represents a specific value observed for a token, with an optional comparison opera...
Tokens
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